Simple, we have created this page to make the art of returning an item simple, fast and easy. Going through our automated site will get you a faster turnaround time as opposed to going through the market place and manually having to review your claim and manually accepting referring it to a manager. This is now done electronically and fast.

We need your order information so that we can electronically and efficiently process your request. Please provide: name, email address, physical address, site that you ordered your product on, user id (eBay users) and a description of what the issue is along with any other info you may want to include to help us process your request.

Please do know that we use a 3rd party company to accept process and update our records. Returns, Refunds and Exchanges usually take between 7-12 business days. Our processing time is usually faster though, but 7-12 business days is the suggested time frame we normally give.